Utility Information

Utility Information Sheet

Meters: The meters servicing your residence are read once a month, from the 22nd of one month to the 22nd of the next month. Your bill will show your usage from the prior month. Electricity is per kilowatt hour and water is per thousand gallons.
 
Billing: Bills are sent out the first of each month. The billing is for your prior month's services. If you do not receive your bill within the first week of the month, please contact Ephraim City office to get your current amount.  
 
Due Date: Bills are due the 16th of each month. If the 16th falls on a weekend or major holiday, the due date will be the next business day. A late fee of 10% will be applied to unpaid balances.

Paying your bill: There are several ways to pay your bill. You may pay at the City Offices, log onto our online bill pay, mail it, or there is a drop box located in the parking lot east of the City Hall building.
 
Past Due:  An unpaid utility balance over 45 days old is subject to shut off. You will be notified by mail of the delinquency. If no response or payment is made within the given time allowed, your services will be shut off. To reconnect services, you must pay the delinquent amount and a $40.00 reconnect fee.

Applications are also available in the utility billing office at 5 S Main, during regular business hours.

• Hours: Monday - Friday, 8 a.m. - 5 p.m.
• Questions: Call 435-283-4631

Pay Online

The Easiest Way to Pay Your Bill

Our new online payment option saves you time and gives you more flexibility in how you pay your bill. If you have an internet connection and an email address, you can now pay your bill online! It’s fast, it’s easy, and you no longer have to write a check each month or find a stamp when it’s time to send in your payment.

How It Works

We have partnered with Xpress Bill Pay, the premier provider for online payment systems. When you sign up for online bill payment, you will get a secure password to access your personal account at xpressbillpay.com. Every month we’ll send you a reminder email to let you know when your bill is online. Then, log in through your web browser and view your bill. Select a payment type — credit card, debit card, or electronic funds transfer — enter the requested information, and you’re done! It’s that easy, and it only takes you a few minutes.