A refundable deposit of $150.00 and $20.00 non-refundable processing fee (totaling $170.00) is required at time of set-up. $150.00 of your deposit goes to pay your final bill; anything remaining will be refunded to you. It is very important that you contact us before moving and provide us with your forwarding information. You may have a refund that needs to be mailed to you.
The deposit may be waived for property owners with a letter of recommendation from a previous utility provider, showing at least 15 consecutive months of on-time payments. If you are a homeowner, you may request to have your utility deposit applied to your account after 24 consecutive months of on-time payments.